Powering the Future of Fashion Commerce
FashionOS is our proprietary enterprise software suite. It is the engine behind the TechStyle Fashion Group Platform that allows us to deliver new products and experiences that delight customers and drive growth.
Global Membership E-commerce System
Like the many compartments of a Bento box, the Bento software suite provides TechStyle Fashion Group clients with an outstanding subscription e-commerce experience.
Its comprehensive suite of e-commerce and subscription billing-management tools allows TechStyle Fashion Group to accommodate scalable growth and rapidly evolving business needs.
- Full E-commerce Toolset
- Content Management
- Merchandising System
- Promotional System
- Direct Marketing System
- Periodic Cycles
- Segmentation Targeting
- Merchandising Machine Learning Algorithms
- Optimized Subscription Biller
Global Customer Management System
Bond provides our agents with the personalized customer-relationship management tools they need to better serve our members.
Bond is an infinitely scalable CRM system built on an API-driven design that allows for easy, secure data flow. It provides adaptable custom tools and workflows with an intuitive, speedy interface. Its ease of use has reduced training time for new agents and cut customer-response times to well below industry averages.
- Case management system
- Membership management
- Compensation portal
- Virtual agent integration
- Personal Styling support
- Shipment tracking
- Real time performance monitoring
Enterprise Data Management System
Albert comprises our data science systems that drive machine learning and automated decision making across business units. Through Albert we are able to leverage vast amounts of data and analytical muscle in real-time to drive growth, reduce costs and elevate customer satisfaction.
Dynamic merchandising – With Albert we can create compelling customer experiences in which interactions are tailored around a customer’s decision journey. Albert gathers and analyzes data around the needs, preferences, and attitudes of individual consumers to customize offers on a one-on-one basis.
Inventory prediction – Albert uses predictive analytic tools, which evaluate fashion trends, social media, explicit feedback and historical customer data to estimate future demand projections for any given product.
Media and creative analytics – Albert evaluates which creative content and media placements resonate with consumers. By using Alberts machine learning and algorithms we are able to engage with customers in exactly the right way at any contact point along the new customer journey.
Personal Styling & Merchandising System
InHome powers our modernized consignment business model. Its optimized client interface provides stylists with all client data, to make personalization easy. The integrated communication system facilitates easy communication between member and stylist. Data collection improves feedback from both stylists and clients to better understand a member’s preferences and drive their satisfaction.
- Absorbs all aspects of client data, from sizing to demographic/taste to purchase history, to make informed recommendations for the client.
- InHome’s data-driven platform collects feedback from stylists and clients to inform the business about true client sentiment about the product.
Allows clients to connect with stylists to elevate their wardrobe through a digitized personal shopping experience. Clients connect 1-on-1 and share their tastes so stylists can curate their perfect wardrobe.
OmniChannel Retail Experience System
TechStyle Fashion Group’s OmniSuite retail system is a cloud-based, end-to-end solution that combines e-commerce, POS and order management with back-office systems. It improves customer loyalty and allows us to deliver personalized service with a 360-degree view of a given member’s transactions and interactions with the company across all our channels.
- Purchase history support regardless of channel
- Online record of all purchases, sizes tried and product preferences
- Seamless returns & exchanges
- Tools for reviews, images and product suggestions
- Integrated promotions and discount management
- Real time inventory visibility
- LPN based tracking
- Fitting room management providing visibility to what enters and leaves each fitting room
- Provides historical data at an individual item level
Global Supply Chain & Fulfillment System
Evolve is a customized, modular solution that supports all TechStyle Fashion Group brands and adapts quickly to new enterprise demands. It provides control, flexibility and access to cutting-edge technology and hardware that support our business more effectively and efficiently than any off-the-shelf alternative ever could.
- iOS-based UIs make for easy training.
- Support multiple BUs within the same space.
- Support multiple facilities globally.
- Manual operations to fully-automated operations.
- Industry-leading inventory accuracy.
- Flexibility of development and deployment.
- Global inventory tracking from origin to customer.